BikeWagon Customer Service

First off I’d like to say Thank You to Mark H. at BikeWagon for taking the time to not only reply to my questions about a Crankset and Tools, but to actually reply to each question then reply again after I sent follow up questions. This is the first Online Bicycle Store to actually respond […]

Cruz Bike Quest – Foldable Recumbent

From time to time I like to browse the manufacturer sites to see what’s new. While the Quest from Cruz Bike isn’t brand spanking new it’s new enough. Before I forget. Cruz Bike – how is the headrest design coming along? I’m always baffled by Recumbent Manufacturers that do not include Head Rests. It’s really […]

Velocity Wheels – Need Rims? Customer Service Online?

A few months back I wrote to Velocity USA asking about wheels.  My inquiry went unanswered.  Why businesses bother to run websites and post email addresses then never respond to them makes little sense to me.  But I’ll give them the benefit of the doubt on that one because I know that emails sometimes don’t […]